Shipping + Returns
Items are sent via recorded Royal Mail, you will need to sign for your item upon delivery. Items are sent in a Rusty Mayfair gift box and perfectly presented. If you are sending your chosen item as a present please inform us and we will include a card with a brief message. Bespoke orders can take up to 6-8 weeks to deliver, please contact us for more information. Postage and packaging is charged at £4.95 per item to the UK Mainland. Additional items are charged at £2.50. Please contact us if you need an item sending further afield. Customs charges may apply.
Our pieces are hand made using the highest quality materials, our aim is to ensure you love the piece you have selected and cherish it forever. If, for any reason, you are not entirely happy with your purchase please return it within 14 days. Items must be returned unworn and in the original packaging to qualify for a full refund excluding postage costs. Unfortunately, we are unable to offer refunds or exchanges on bespoke orders.